Custom software
Internal tools, portals and integrations built to fit how your business actually runs.
- Internal tools and dashboards
- Customer portals and websites
- Integrations and APIs
- Workflow automation and reporting
Software · AI agents · CRM support
Software that ships. Agents that work. CRM your team uses.
We build custom software, AI agents and chatbots, and we keep your CRM running. Each project is made for your business, and each one is supported after launch.
No obligation. We reply by the next business day.
Illustration of how an agent can connect to your systems. Each build is designed around your own tools and rules.
What we build
Four things we do well, all supported after launch
Most software and AI problems show up after launch, on a bad Tuesday. Our builders work alongside people who handle incidents for a living, so what we make is easier to monitor, support and change.
AI agents and chatbots
Assistants for your customers and staff, made for your business and connected to your own information.
- Customer and staff chatbots
- Agents that draft, route and update records
- Answers drawn from your own content
- Handoff to a person when needed
AI automation and MCP integrations
Give agents controlled access to your tools, and remove repetitive work.
- MCP servers that expose only what an agent needs
- Ticket, email and CRM workflows
- Summaries and reports that write themselves
- A log of what each agent did
CRM support
Keep your CRM accurate, automated and useful to the people who rely on it.
- Setup, pipelines and automation
- Data cleanup and migration
- Reporting and dashboards
- Day-to-day questions and fixes
AI, done carefully
How we build agents so you can trust them
An AI agent acts on your behalf, so it needs limits, an owner and a record. We apply the same discipline we use to run critical services.
See AI governance reviews- An owner for every agentOne named person is responsible for what each agent does and how it is changed.
- Limited accessAn agent only reaches the systems and records it needs for its job.
- A person approves sensitive stepsAnything risky is drafted by the agent and approved by a human first.
- A written runbook and a logYou can see what the agent did, and what to do when it misbehaves.
Managed AI agent support
An agent is a production system. We run it like one.
After launch, we monitor the agent, handle problems as tracked incidents, and keep its prompts, knowledge and rules up to date.
Monitor
We watch for failed runs, odd answers and slow responses.
Triage
Problems become incidents with an owner, like any other service issue.
Tune
We update prompts, knowledge and rules, and test before changes go live.
Review
A short monthly note on what the agent handled and what changed.
CRM support
Your CRM, kept useful
A CRM only helps when the data is clean and the automations work. We support the platforms below, and we can also build an AI-driven CRM or chatbot made for your business.
Zoho CRMHubSpotSalesforceMicrosoft Dynamics 365
Ask about CRM support
- Setup and configurationFields, pipelines, roles and views that match how you sell.
- Automation and workflowsFollow-ups, assignments and alerts that run without manual work.
- Data cleanup and migrationRemove duplicates, fix records and move data between systems.
- Reporting and dashboardsNumbers your team can trust and read without a guide.
How a project runs
From first scope to handover
Scope
A written scope that says what we build, what it connects to and how we will know it works.
Demo
An early working demo, so you see real progress before the budget is spent.
Build
Regular checkpoints while we build, test and connect the pieces.
Hand over
Documentation and a runbook, plus ongoing support if you want it.
Questions
Software, AI and CRM, answered
Which CRMs do you support?
Zoho CRM, HubSpot, Salesforce and Microsoft Dynamics 365. We help with setup, pipelines, automation, data cleanup, reporting and day-to-day support.
Do you build AI agents or only support them?
Both. We build agents, chatbots and automations made for your business, and we support them after launch with monitoring, tuning and fixes.
Will an AI agent make things up?
Any AI system can be wrong, so we design around that. Agents answer from your own content where possible, have limited access, and hand sensitive steps to a person to approve.
Who owns the software and the documentation?
Ownership and handover terms are written into your agreement. We hand over documentation so you are never locked out of your own system.
Have a project in mind?
Tell us what you want to build or fix. We will tell you where we would start and what it involves.